Vietnam arrival procedures

Vietnam Arrival Procedures

Airport pickup, flights, and visas for your trip to Vietnam

We have all the information you need for your trip. Let us help you with visa queries and walk you through your Vietnam induction day. Our hassle-free approach means you can concentrate on what really matters: making a difference during your placement.

Arrival airport and pickup in Vietnam

You’ll arrive at Noi Bai International Airport (HAN).

A Projects Abroad driver will wait at the main arrivals area to welcome you. They’ll be wearing a Projects Abroad t-shirt, making them easy to spot. They'll also have ID with them.

After arriving at the airport, our driver will take you to your accommodation. This is about 40 minutes from the airport to near Hanoi’s city centre. We cover the cost of all transfers to and from the airport.

When you get to your accommodation, another Projects Abroad staff member will be waiting for you. If you arrive in the evening, a staff member will contact you on your arrival to check that your transfer to your accommodation went smoothly.

Booking your flights to Vietnam

Searching for flights online is easier than ever, but it can still be a time-consuming, overwhelming, and frustrating process. If you need support, our staff have in-depth knowledge of all our destinations. We’ll let you know which airport you’ll be flying to and recommend the best way to get there.

We can advise you on booking the best return flights, ensuring you have the safest, most convenient, and most cost-effective flight options. Find out more about the flight booking process.

Visas requirements for your project in Vietnam

One of the perks of volunteering with us is the visa guidance we give you. We have dedicated staff with up-to-date information on visa requirements for all of our destinations around the world. You can get in touch with us if you have any visa queries, big or small. We'll talk you through the process.

Once you apply, you’ll also get a link to your own MyProjectsAbroad webpage, which will include all the necessary visa information.

Your induction and orientation in Vietnam

Your induction takes place the day after you arrive. This is when we’ll introduce you to the other members of your group.

During your induction, we’ll go over the Projects Abroad handbook, which is a chance to ask any questions you may have. You’ll then be shown important places around the city. We’ll point out landmarks as well as internet cafés, the post office, and where to change your money.

We’ll show you exactly how to get to these places from your accommodation. You can also buy a local SIM card if you need it.

Safety and staff support

Your safety and security is our prime concern. We have many procedures and systems to ensure you have the support you need to enjoy your trip with peace of mind. Our Projects Abroad staff are available 24 hours a day to help, and will be on hand to make sure you settle in well at your accommodation and placement. If you encounter any problems, they will be available to help at any time.

Find out more about safety and backup.

This placement is fully researched, safety audited, and risk assessed in accordance with the British Standard BS8848 for the Adventure Travel Sector.

Our accreditations